Fidelis Care
Wayne Resource Guide Nursing Home Conflicts

1900 S. Clinton Ave., Rochester
Ombudsman - The Wayne County Department of Aging & Youth offers an ombudsman program to protect the health, safety, welfare, human, and civil rights of residents of nursing homes and adult care facilities. Ombudsman volunteers are committed to advocating for these individuals and ensuring that residents rights, unmet needs and complaints are handled and resolved effectively. Mon.-Fri. 8am-5pm.

Legal Assistance of Western New York ®
361 S. Main St., Geneva
Seniors Health Law Project, Wayne County, assists seniors with legal problems related to nursing home stays or efforts to avoid nursing home placement.

New York State Ombudsman Program
This office protects the health, safety, welfare, and right of people living in New York's nursing homes and adult care facilities.