Fidelis Care
Wayne Resource Guide Home Health Aides/Home Nursing


Home health care services range from medical care to support with day to day household chores. If you're considering home care services, ask these questions to choose the best provider for your needs. Knowing what types of questions to ask of providers will help to insure you receive the quality of care you need. If you're considering a home care services agency inquire first about the agency's qualifications, some questions to ask are: Is the agency licensed by the state? Is the agency accredited by a governing agency such as The Joint Commission? Is the agency certified by Medicare to meet federal requirements for health and safety? Can the agency provide references from doctors, hospital discharge planners or other professionals who have experience with the agency? If you're considering a home health aide: What are the aide's credentials? Make sure you're comfortable with the aide's training and experience. Can the aide provide references? Take time to check the aide's references thoroughly. Does the home health aide's personality and temperament meet the needs of the patient? To insure the quality of a home care services agency ask the following: How does the agency hire and train caregivers? Does the agency provide continuing education? Are the caregivers licensed in their fields and insured? How closely does the agency's supervisor evaluate the quality of home care? Do the agency's staff seem responsive, friendly and helpful? Make sure you or your loved one feels comfortable with the home health aide.

HelpingHands_ad.jpg24 Hr. Helping Hands
127 Cuyler St., Palmyra
315.502.0022
866.337.7789
www.24hrhelpinghands.com
Homemaker/companion agency providing professional and reliable live-in services. Services include but are not limited to; preparing meals, running errands, home maintenance and housekeeping, respite care. All staff screened, bonded and insured. Women owned and operated business providing staff that would make our own family comfortable. 10% discount for veterans. Free in-home assessment.

Department of Aging & Youth
1519 Nye Rd., Suite 300, Lyons
315.946.5624
315.946.5649
www.co.wayne.ny.us
Aide Service - The Wayne County Department of Aging & Youth contracts with Lifetime Care to provide personal care and homemaker services. The cost of service is based on income and many individuals receive service at no cost. The goal of the program is to help seniors continue to live safely and independently in their own homes or apartments. Mon.-Fri. 8am-5pm.

Finger Lakes Visiting Nurse Service
756 Pre-Emption Rd., Geneva
315.789.9821
800.253.4439
www.flvns.org
Provide clinically excellent home health care to individuals and families living in the communities we serve: providing direct and supportive care in the home, teaching patients and caregivers the skills needed to manage care at home, promoting individual and family independence, facilitating access to appropriate health care and community resources through screening, assessment and referral.

HomeInstead_Ad_2011.jpgHome Instead Senior Care
2 South St., Suite 404, Auburn
315.252.2354
www.homeinstead.com
Home Instead Senior Care provides non-medical homecare to seniors such as Alzheimer/dementia care, light housekeeping, laundry, meal preparation, medication reminders, incidental transportation, companionship and supervision. Serving Wayne, Cayuga, Seneca, Ontario, Cortland and Tompkins Counties. Home Instead Senior Care was created to help seniors remain safely in the comfort of home and to provide support to the family and friends who love them. 24 hours/day, 7 days a week.

Lifetime Care Home Health & Hospice
1120 South Main St., Newark
315.331.7990
www.lifetimecare.org
Skilled nursing and home health aides, physical and occupational therapy, daily health monitoring. Comfort and dignity for the terminally ill, compassionate family support; at home, S.N.F. and in-patient care.

Monroe Plan for Medical Care
1120 Pittsford-Victor Rd., Pittsford
585.244.5550
www.monroeplan.com
Monroe Plan provides several services and programs through our patient centered approach to help individuals manage their health, focus on preventive services, manage chronic conditions and assist with selecting the right services, at the right time in the right setting. This approach engages individuals to take an active role in their health and helps the community, employers and government agencies address and control costs and utilization. NYS Medicaid for Health Home Case Management.

Sibley Nursing
590 Pre-Emption Rd., Geneva
315.781.0863
www.sibleynursing.com
Providing all your home health needs and complete senior care.

Upstate HomeCare
2890 St. Rtes. 5&20, Canandaigua
585.394.9200
800.642.4411
www.upstatehomecare.com
Upstate HomeCare is a provider of infusion, specialty medications, respiratory and DME services. All patients regardless of the service or product they are receiving have access to on-call personnel consisting of driver/technicians, nurses, respiratory therapist, pharmacists and administrators 24 hours a day, seven days a week in each of the company's locations and areas served.

Visiting Nurse Service
2180 Empire Boulevard, Webster
585.787.2233
www.vnsnet.com
Services to keep you independent. Whether you are aging and need some help staying independent or younger and recovering from illness, VNS offers these services to allow you to stay in the comfort of your own home. A VNS caregiver will be assigned to coordinate your care at home. They work with your physician to make sure all your needs are met. Your caregiver will make sure you receive specialized help, from emotional support, to physical therapy, to wound care. If you have a specialized need, VNS has advanced nursing care. Just a few of our programs include: cancer/pain control, cardio-pulmonary, diabetes, HIV/ AIDS, infusion therapy, nutrition counseling, pain control, pediatric and maternal care, psychiatric/mental health, wound/ostomy care.

Wayne Community Nursing Care
1519 Nye Rd., Lyons
315.946.5749
www.co.wayne.ny.us
Offers skilled nursing, rehab nursing, cardiac nursing, home infusion, therapy, wound care/ostomy care, diabetic care/ teaching, occupational therapy, home health aide service, medical social worker, physical therapy, PRI/Screen, comfort care, health education.

Wayne County Dept. of Aging & Youth
1519 Nye Rd., Suite 300, Lyons
315.946.5624
www.co.wayne.ny.us
Aide Service - The Wayne County Department of Aging & Youth contracts with Lifetime Care to provide personal care and homemaker services. The cost of service is based on income and many individuals receive service at no cost. The goal of the program is to help seniors continue to live safely and independently in their own homes or apartments. Mon.-Fri. 8am-5pm.

ruralhealthbanner.jpgWayne County Rural Health Network
Driving Park Avenue, Newark
315.483.3266
www.rochestergeneral.org/wayne-county-rural-health-network
Wayne RX Card, RX card offering up to 50% discount on all brand pharmaceuticals at all Wayne County Pharmacies. Cannot be combined with existing RX insurance. Provides a community based geriatric assessment program, case management and individualized assistance.



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24 Hr. Helping Hands